Privacy policy
Truefaithhb is committed to protecting the privacy of your personal data. This policy explains how we collect, use, and safeguard your information. We want to ensure your data is treated with the utmost care.
Your data rights with Truefaithhb
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website , we also store personal information you provide in your user profile. All users can see, edit, or delete your personal information at any time (except you cannot change your username). Website administrators can also see and edit that information if requested .
Our approach is focused on understanding your needs and providing practical solutions. From personalized consultations to hands-on assistance.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How we use your personal data
We process your personal data in accordance with UK data protection laws, relying on the following legal bases:
Consent – when you voluntarily provide data, such as signing up for newsletters or accepting non-essential cookies.
Contract – when data is necessary to process orders, provide services, or fulfil our contractual obligations.
Legal Obligation – when we are required to comply with legal or regulatory duties.
Legitimate Interests – for basic website functionality, security, and improvement, provided this does not override your rights.
You can withdraw your consent at any time by contacting us.
Your rights regarding your data
We are committed to protecting the personal data we collect from unauthorized access, use, or disclosure.
You can withdraw your consent at any time by contacting us.